Privacy Policy

Effective June 8, 2026

Moontuck is a bedtime story service. We take privacy seriously, especially because some of what you share with us is about your kid. This policy explains what we collect, why we collect it, and what we will and won’t do with it. We’ve written it in plain English. If anything is unclear, write to us at contact@moontuck.com.

1. Information we collect

From you, the parent

• Account info: your email address and (if you choose to set one) a password. If you sign in with a third party (e.g. Google), we receive the basic profile fields that provider gives us.
• Billing info: handled by our payment processor, Stripe. We receive a customer reference, the subscription status, and limited details (last four digits of your card, billing country). We never see or store your full payment card number.
• Communications: if you write to us, we keep the message so we can reply and improve the service.

About your child

• First name only — never a last name or full name.
• An age range — never an exact date of birth.
• Story preferences you set: themes, worlds, lessons, things to avoid.
• Reading history: which chapters have been delivered and whether you opened them.

That is the entire list of what we collect about a child. We do not collect photos, videos, voice recordings, geolocation, contacts, or any identifier we don’t need to run the service.

Automatically, when you use the site

• Standard log data: IP address, browser type, pages visited, timestamps. Used for security and to diagnose problems.
• A small number of essential cookies (sign-in session, preferences). We do not run third-party advertising cookies.

2. How we use information

• To write and deliver your child’s nightly chapter.
• To maintain your account, library of past chapters, and subscription.
• To process payments and prevent fraud.
• To send service email (chapter delivery, billing receipts, important account notices).
• To answer your questions when you contact support.
• To improve the service — measured in aggregate, never tied to identifying a child.

We do not use your child’s information to train third-party AI models, target ads, or sell to anyone.

3. Children’s privacy (COPPA)

Moontuck is marketed to parents and guardians, not to children. Accounts are created and managed by an adult who agrees to these terms on behalf of their family. We follow the spirit and the rules of the U.S. Children’s Online Privacy Protection Act (COPPA):

• We collect only the minimum information needed about a child to personalize their story (a first name and an age range).
• The child does not log in, type into the site, or interact with us directly.
• You, the parent, can review, edit, or delete what we have on your child at any time.
• We do not knowingly collect personal information directly from a child under 13. If you believe a child has somehow contacted us directly, write to us and we will remove it.

4. Who we share information with

We share only what is necessary to run the service, and only with vendors who are bound to protect it:

• Stripe — payment processing.
• Our email delivery provider — to send the chapter and account emails.
• Cloud hosting — where the service runs.
• An AI model provider— to generate the story text. We send only what the model needs (the child’s first name, age range, story preferences, and prior chapters in the saga). We do not allow the provider to retain the content for their own training.

We do not sell personal information, and we do not share it with advertisers or data brokers.

We may disclose information if required by law, to protect the safety of a user, or in the event of a business transfer (merger, acquisition) — in which case any successor will be bound by this policy.

5. Data security

We use industry-standard measures to protect your information in transit and at rest. No system is perfectly secure, but we work to minimize risk and will notify you promptly if a breach affects your account.

6. Data retention

• We keep your account and your library of delivered chapters for as long as your account is active.
• If you cancel, we keep your library available for 90 days so you can resubscribe without losing it. After that we delete it, unless you ask us to delete it sooner.
• We keep billing records (receipts, invoices) for as long as tax law requires us to.
• Backups are rotated and overwritten in the normal course.

7. Your rights

You can, at any time:

• See, correct, or download what we have about you and your child.
• Delete your account, including all child profiles and the library.
• Cancel your subscription.
• Opt out of non-essential email (we keep sending you billing and account notices).

Email contact@moontuck.com and we will respond within 30 days. If you live in California, the EU, or another region with specific data rights (access, portability, erasure, objection), the same email handles those requests.

8. Cookies

We use a small number of cookies that are necessary to keep you signed in and remember your preferences. We do not use cookies for advertising. You can disable cookies in your browser, but the site won’t work properly without the essential ones.

9. International users

Moontuck is operated from the United States. If you access the service from elsewhere, your information will be processed in the U.S., which may have different privacy laws than your home country. By using Moontuck you consent to that transfer.

10. Changes to this policy

We will update this page when we change how we handle information. If the change is material, we will email you before it takes effect. The “Effective” date at the top always shows the current version.

11. Contact

Questions, requests, or concerns: contact@moontuck.com.